What we are
That last point is not a soft one. The large providers advertise pools of hundreds of thousands of contributors. A pool you can recruit from and a network you can vouch for are different assets, and only one of them can stand behind a signature.
What we believe about where this industry is going
We will say this plainly, because our clients are working it out at the same time we are.
Production is being automated and that is not reversible. Files in, distribute, files out — that coordination work is exactly what the platforms our clients are building do automatically. Competing on throughput and price is competing to be replaced.
Checking is becoming the product. Five years ago quality review was a step inside a translation job, absorbed into the price. Today it is sold separately, with its own name and its own line on the invoice, by every major provider in the industry. That shift is real and it is the reason this company is organised the way it is.
Independence is structural, not marketing. Verification performed by the party that produced the output is weaker evidence than verification performed by someone else. That is true of accounts, of safety, and of language. It is why we do not sell an engine.
Regulation is the one force pushing back on price compression. Where a documented human review is legally required, it does not disappear because someone found a cheaper engine.
What we do not claim
We think it is worth being direct about this, because plenty of companies in this industry are not.
We do not hold ISO certification today. We work to the process those standards describe — qualified linguists, a separate reviser, documented subject-matter expertise, structured error scoring — and certification is on our roadmap. Until a certificate exists, we will not put a badge on this website. If a certification claim matters to your procurement process, ask us where we are and we will tell you honestly rather than let you find out later.
We do not publish client names. Several of the companies we work for prefer it that way and we see no reason to trade their preference for our marketing.
We do not publish statistics about ourselves that we cannot evidence.
How we are set up
We work distributed rather than from a single office, which is normal for this industry now and has no bearing on the quality of the documentation we keep. Our linguists are matched to work by language pair and by subject: a medical device reviewer is not a generalist who has read the glossary, and for safety-critical content a generalist is not sufficient.